Last updated: 15 April 2025

Introduction

This Cookie Policy explains how eRideList, trading as eRideList (ABN 14218299030), registered as ERIDELIST, uses cookies and similar technologies on our website (the “Platform”) to enhance your experience. The Platform, designed exclusively for Australian consumers to buy, sell, rent, or service electric vehicles (erdies and services), is built on a website platform with a classifieds theme, hosted by Hostinger in Singapore, and integrates third-party services like Facebook, Google, and Twilio. We are committed to transparency and protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function efficiently, remember your preferences, and provide insights to improve user experience. Cookies may collect data that, in some cases, could be considered personal information if it can reasonably identify you (e.g., IP address).

2. Why Do We Use Cookies?

We use cookies to:

• Enhance Functionality: Ensure our Platform works smoothly, such as maintaining login sessions or preferences.
• Improve User Experience: Personalise content, like showing relevant erdie listings based on your location or browsing history.
• Analyse Performance: Understand how visitors use our Platform (e.g., which pages are popular) to optimize performance.
• Support Listings: Facilitate free listings for e-Buy, sell, rent, and services by tracking user interactions without compromising privacy.
• Prevent Spam: Verify users through services like Google reCAPTCHA to protect against automated abuse.

3. Types of Cookies We Use

a. Essential Cookies

Purpose: Necessary for the Platform to function, such as accessing secure areas or maintaining your session. Example: Cookies that keep you logged in via Facebook or Google authentication while browsing listings. Duration: Typically session-based (deleted when you close your browser). Consent: Not required, as they are essential for basic functionality.

b. Performance Cookies

Purpose: Collect anonymous data on how users interact with the Platform to improve performance. Example: Google Analytics cookies to track page visits and load times. Duration: Persistent (stay on your device until deleted or expired). Consent: Optional; we provide an opt-out option.

c. Functional Cookies

Purpose: Remember your preferences to enhance your experience, like location or authentication settings. Example: Saving your preferred region for erdie listings via Google Maps APIs or login preferences via Facebook. Duration: Persistent. Consent: Optional; we provide an opt-out option.

d. Targeting Cookies

Purpose: Deliver relevant content or ads based on your interests, such as erdie promotions. Example: Cookies that note your interest in e-Bikes to show related listings or ads. Duration: Persistent. Consent: Optional; we provide an opt-out option.

4. Third-Party Cookies

Some cookies are set by third-party services we use, including:

• Google Analytics: Tracks anonymized Platform usage (e.g., traffic, page visits) to improve performance. See Google Privacy Policy.
• Google Maps APIs: May set cookies to remember location preferences for erdie searches. See Google Privacy Policy.
• Google reCAPTCHA: Sets cookies to verify users and prevent spam by analyzing interaction data. See Google Privacy Policy.
• Facebook: May set cookies for login authentication and personalized content. See Facebook Privacy Policy.
• Twilio: May set cookies for phone authentication processes. See Twilio Privacy Policy.
• Website Platform and Theme Providers: Support listing features and analytics, potentially setting cookies for functionality (e.g., classifieds navigation).

We ensure third parties comply with Australian privacy laws and only use data for the purposes outlined in this policy. Hostinger, our Singapore-based hosting provider, optimizes performance via a Content Delivery Network (CDN) but does not typically set cookies directly.

5. Your Choices and Consent

Under Australian law, we are not required to obtain consent for essential cookies, but we prioritize giving you control. For non-essential cookies (performance, functional, targeting):

• Cookie Banner: On your first visit, a banner will inform you about cookies and allow you to accept, reject, or customize preferences.
• Opt-Out: You can disable non-essential cookies via the banner or browser settings (see Section 6).
• Transparency: Our Privacy Policy details how we handle personal information, including data collected via cookies.

If you opt out, you can still use the Platform, but some features (e.g., personalized listings, location-based searches) may be limited.

6. Managing Cookies

You can control cookies through:

• Our Platform: Use the cookie settings link in the footer to adjust preferences at any time.
• Browser Settings: Most browsers allow you to block or delete cookies. For example:
  • Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and Website Data

Note: Blocking cookies may affect your experience, such as requiring repeated logins or limiting location-based features.

7. Cookies and Personal Information

If cookies collect personal information (e.g., IP address, location data), we handle it in line with the APPs, including:

• Only collecting what’s necessary for Platform functions (e.g., facilitating e-Buy, sell, rent, services listings).
• Not using data for unrelated purposes without your consent.
• Securely storing and protecting your information.

For more details, see our Privacy Policy.

8. International Visitors

While our Platform is designed for Australian consumers, if you access it from outside Australia (e.g., European Union), additional laws like the GDPR or ePrivacy Directive may apply. We comply by:

• Requesting explicit consent for non-essential cookies via our cookie banner.
• Providing clear information about cookie purposes and third-party use.
• Offering easy opt-out options.

Sellers listing products from overseas should note that their interactions with the Platform are subject to this policy.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our services. Significant changes will be communicated via the Platform or email (if you’re a registered user). The “Last Updated” date indicates the latest version.

10. Contact Us

For questions or concerns, contact us via the Contact Us form. We aim to respond within 7 days. Complaints can also be lodged with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.