Contact
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Contacting us
- Support is by message only. There is no phone queue: sign in, send the form, and a person will read it.
- We only reply by email, and only from support@eridelist.com.au.
- eRideList staff, admin and support never contact you in eRideList Chat, WhatsApp, SMS, by phone or on social media. If someone does, it is a scam: stop replying and tell us here.
- Most enquiries are answered within 2 business days.
- Reports about unsafe or recalled products are actioned within 2 business days of us becoming aware of them.
- Complaints about unlawful content get a response within 7 days.
i
Contacting us
- Support is by message only. There is no phone queue: sign in, send the form, and a person will read it.
- We only reply by email, and only from support@eridelist.com.au.
- eRideList staff, admin and support never contact you in eRideList Chat, WhatsApp, SMS, by phone or on social media. If someone does, it is a scam: stop replying and tell us here.
- Most enquiries are answered within 2 business days.
- Reports about unsafe or recalled products are actioned within 2 business days of us becoming aware of them.
- Complaints about unlawful content get a response within 7 days.