Help
Frequently asked questions
General questions
Is there a fee to use eRideList for posting, hiring out, or offering services?
No — posting, hiring and offering services on eRideList are completely free. There are no ad fees, no success fees, no commission from buyers, sellers or service providers, and no paid promotion. We never handle your money, so when you agree a price the whole amount goes to the seller.
How do I list an e-ride for sale, hire, or to offer services?
Create a free account, then choose Post an Ad. Pick the category your item belongs to, then choose what you are offering — For Sale, For Hire, Service, Free, Wanted (for EVs and for e-rides such as e-bikes and e-scooters), and for EVs also Wreck. The form then asks for the details that matter for that category, such as motor power, top speed, battery condition, odometer or build year. Add photos of the actual item (up to 10, or more for EVs, PH-EVs and H-EVs for sale) and submit. A person reviews a new ad before it goes live.
Post an ad — it takes a few minutes.
Can I post anything that's not an e-ride item?
No. eRideList only accepts e-rides, electric vehicles and hybrid EVs — plus services, parts and hire ads connected to them. E-rides means personal mobility devices powered by an electric battery and ridden by a person: e-bikes, e-scooters, e-skateboards, e-foils, one-wheelers and the like. Anything outside that is removed at review, so a petrol-only car, a remote-controlled toy or a general household item will not be published.
Can I post Hybrid EVs?
Yes. Fully electric vehicles, plug-in hybrids and conventional hybrids can all be listed, and each has its own category so buyers can filter for the one they want. On the Post Ad form and the category buttons these appear as EV (fully electric), PH-EV (plug-in hybrid) and H-EV (hybrid). What is not accepted is a vehicle with no electric drive at all.
Are there any restrictions on how many postings or photos I can add?
There is no cap on how many ads you can have live, and you can relist as often as you like. There is a daily limit on new ads and a limit on how many can be waiting for review at once. These limits are not aimed at any one person. They apply to everyone and exist only to stop the site and our review queue being flooded. Editing an ad does not count. If you genuinely need more, such as a dealer loading stock, send a request from the Contact Us page and we will usually raise your limit. Each ad takes up to 10 photos, and EV, PH-EV and H-EV ads for sale take more. We do ask that every ad is a genuine separate item — posting the same item several times to get more exposure is treated as a duplicate and removed.
Need a higher limit? Request a higher posting limit.How long does my posting last? Will it expire automatically after a number of days?
An ad runs for 30 days from the day it is approved, then expires automatically. About three days before that we email you a reminder with a Renew link (and My Ads shows an 'expires soon' note from a week out), and renewing extends it another 30 days without needing another review. If it does expire it simply comes off the site — you can bring it back any time by editing and resubmitting it, which puts it back in the review queue.
How do I know the e-ride is in good condition?
You do not, until you check. Our review confirms an ad follows our rules; it is not an inspection of the item. Ask the seller about battery age, range now versus when new, charge cycles, any crash or water damage, and whether the original charger and certification marking are included. Then inspect it in person, ride or drive it, and check the battery and charger carry a recognised certification mark before you pay.
Our rules and battery safety page lists the certification marks worth looking for.
Is the price shown negotiable?
That is up to the seller, and they tell you. When a seller enters a price they choose Negotiable or Fixed price, and whichever they picked is shown on the ad. If an ad shows no price at all it is because that kind of ad does not carry one — Free, Service, Wreck and Wanted ads have no price field.
What if I mistakenly duplicate an ad? Can I delete it?
Yes. Go to My Ads, find the ad and choose Delete. You will be asked to confirm, because deleting is permanent: buyers can no longer see the ad, and it cannot be brought back. If you would rather keep it but take it out of view, use Pause instead — a paused ad stops showing in search and can be resumed later.
My Ads is where every ad you have posted is managed.
How can I delete my eRideList account?
Ask us to close it and we will. There is no self-service delete button — account closures are handled by a person. We will close the account and remove your ads, but we may retain your ad history, messages and moderation records for up to six years so we can still answer a dispute, an investigation or a lawful request about dealings you were part of.
What we keep and why is set out in the Privacy Policy. If you are signed in, the contact form is the quickest route. If you cannot get into the account you are asking us to close, email support@eridelist.com.au instead — a closure request should never depend on being able to sign in.
Are there any restrictions on e-rides in Australia?
Yes, and they differ by state. Pedal-assisted e-bikes capped at 250W that cut out at 25 km/h are legal across Australia. E-scooters and similar devices are regulated state by state, the power and speed limits are not the same, and privately owned e-scooters cannot lawfully be ridden in public places in every state. Check your own state's rules before you buy, not after.
Our rules and battery safety page summarises the limits and links to each state authority, and every listing shows how that device compares against each state.
Listing management
How long does it take for my posting to go live on the website?
A person reads every new ad before it is published, and this is normally done within 24 hours. You will get an email as soon as yours is approved. We are a small team, so at busy times it can take a little longer.
What happens if my posting isn't approved or is removed later?
We email you and tell you the reason, which is the rule it fell foul of — for example a prohibited item, a misleading or inaccurate description, photos that are unclear or not of the actual item, contact details in the wrong field, a suspected scam, a duplicate, or a battery safety concern. This applies to new ads waiting for approval and also to live ads: we spot check ads, including ones that have been edited, and if one does not comply with our rules we reject it and send you the same kind of email. Where the reviewer has added a note about your particular ad, it comes with the email and is shown again at the top of the edit form, so you can see exactly what to change. Fix the issue, then edit and resubmit it and it goes back through review.
Does editing my ad send it back for review?
No. Editing a live or paused ad does not send it back for review, so it stays up with no waiting, and you can change the price, photos, description and other details whenever you like. We keep a record of what changed and may spot check ads, including edited ones. If an ad no longer follows our rules we will reject it and email you the reason, and you can then fix it and resubmit it for review. The exception is an ad that was already rejected or removed: editing one of those puts it back in the review queue, like a new submission. Renewing an unchanged ad never triggers a review.
Can I pause an ad, or mark it as sold?
Both. From My Ads you can Pause an ad to take it out of search and Resume it later, or mark it Sold. A sold ad keeps a red SOLD marker, stops appearing in search results and no longer shows a Contact Seller button, then is removed automatically at the end of its 30-day window.
Can I change the Category or Offer Type after my ad is posted?
No. Once an ad has been submitted and approved, its Category and Offer Type are locked, because they decide which details the ad asks for and people who saved or messaged about it rely on it staying the same. If one was wrong, post a new ad. Everything else, including the price, photos, description and location, can be edited from My Ads.
How do I show a price for something I'm hiring out?
On a For Hire ad, enter the price and then choose Rate per: per hour, per day (24 hours), per week, per month, per year, per km, or Other if none fits (explain it in the description). The ad then shows it as, for example, $75 / day or $2 / km. Rate per is optional, but without it renters cannot tell what the price covers. You can also set a Minimum Hire Period of hourly, daily, weekly or monthly, the shortest time you will hire it for, which is also optional. Both can be changed later by editing the ad.
Can I post what I'm looking to buy?
Yes. Choose the Wanted (Buyer) offer type, available for EVs and for e-rides such as e-bikes and e-scooters. Describe what you are after, such as a preferred brand or a minimum range. A Wanted ad has no price and does not need a photo, and it is reviewed like any other ad. It is not available for parts and accessories, semi trucks or boats.
Account and privacy
What information of mine is public?
Your ads, their photos, the suburb or region you selected, your display name and your seller rating. Your email address and phone number stay private unless you deliberately turn on the option to show them on your ads.
Can two members have the same name?
Yes. Your name can be a nickname and does not have to be unique, so two members can share one. A few names cannot be used: staff names (such as eRideList, admin and support) and names containing phone numbers, emails, web links or offensive words. Names and photos that look like another member's shop or photo may be reviewed by our team. If a name is shared, the member must add a profile photo (it can be a logo or their e-ride) or choose a different name, and a short tag such as #4F2A is shown beside each name to tell members apart. Do not rely on a name alone to know who you are dealing with: check the ad, the ABN badge on business sellers, the member-since date and the ratings. You can change your name, and your profile photo, only once in a set number of days; your Account page shows when you can next change them. If you have a genuine reason and cannot wait, send us a message through the Contact Us form and support will try to help. eRideList keeps a private record of past names for safety.
Can I sign in with Google or Facebook?
Yes, or with an email address and password. If you use Google or Facebook we receive your name and email address so we can create or match your account — we do not receive your password or anything you post there, and we never post on your behalf.
Can I stop the emails?
New-message notification emails are optional and controlled in Account settings, and you can mute a single chat from your inbox without turning the rest off. To keep inboxes quiet we email when a chat starts or picks up again after going quiet, not for every message, and if a message is still waiting for your reply you get a reminder after 24 hours and a last one after 48 hours. If phone alerts are on and reach your device, they replace the message email, and Phone alerts only in Account swaps the reminders and saved-ad emails for alerts too. Saved-ad updates come at most once a day, for price drops and sales. Essential emails about your own ads — approval, rejection, expiry reminders and password resets — are part of running an account and continue while the account is open.
How do I make a complaint?
Send us the details and we will investigate and respond. For a privacy complaint specifically we respond within 30 days, and if you are not satisfied you can escalate to the Office of the Australian Information Commissioner. For a dispute with another user, your state fair trading body, the relevant tribunal or the ACCC are the places that can actually help — we are not a party to your sale and cannot award a remedy.
Use the contact form and pick the matching topic. For a privacy complaint you can also write to support@eridelist.com.au, signed in or not. We answer on a best-efforts basis, except where our Terms commit us to a timeframe.
Staying safe on eRideList
How do I know a message is really from eRideList?
eRideList staff, admin and support never contact you in eRideList Chat, WhatsApp, SMS, by phone or on social media. We only contact you by email, and only from support@eridelist.com.au. If anyone in a chat or message says they are eRideList, treat it as a scam.
- eRideList staff, admin and support never contact you in eRideList Chat, WhatsApp, SMS, phone calls or social media.
- We only contact you by email, and only from support@eridelist.com.au.
- Check the sender address carefully. Scammers copy our name and logo but use a different address, such as a free Gmail address or a look-alike spelling.
- Anyone in a chat who says they are eRideList, admin or support is not us. Do not follow their instructions or click their links.
- We will never ask for your password, a verification code, or your bank or card details, and never ask you to pay by gift card, crypto or bank transfer to verify your account or release a sale.
- If someone contacts you this way, stop replying, use Report in the chat, and tell us through Contact Us.
What should I do when I'm buying?
Meet in a public place, check the item and its paperwork yourself, and never pay a deposit or pay by gift card or crypto before seeing it.
- Meet in a public place in daylight, and bring someone if you can.
- EVs: take it for a test drive and check the service history against what's listed. Check the rego and VIN match the ad, and run a PPSR check for money owing or a written-off history. Ask to see the purchase receipt or service records if a warranty is claimed.
- E-rides and other items: see the item working, and ask to charge the battery in front of you. Check the compliance marking, and ask to see the purchase receipt if a warranty is claimed.
- Never pay a deposit before seeing the item, and never pay by gift card or crypto. A seller who insists on those is a scam.
- Keep the chat on eRideList — a seller pushing you to another app is a common way scams start.
- Approved ads have been checked against our e-ride and EV rules only. We do not verify the item or its details.
What should I do when I'm selling?
Wait for the money to land in your own account before the item leaves your hands, and be wary of overpayment and refund requests.
- Wait for the money to land. A payment screenshot, a confirmation email or a “pending” transfer is not payment. Check your own account balance before the item leaves your hands.
- Be suspicious of anyone who overpays and asks for the difference back, or who wants to pay through a service you have not heard of. Both are standard refund scams.
- Meet in a public place, and have someone with you. Avoid inviting strangers to your home, and never hand over keys before you have seen a licence.
- EVs: wipe the car before you hand it over. Unpair your phone, clear saved navigation addresses, factory reset the infotainment, and remove the car from your manufacturer app account. Go with the buyer on the test drive and check they hold a current licence first. Lodge a notice of disposal with your state road authority as soon as it sells, or their fines and tolls stay yours.
- E-rides and other items: unlink the device from your phone and any manufacturer app, and remove any saved account details. Hand over the original charger and any spare keys, and show the battery charging before they pay.
- Do not send photos of your licence or bank statements to anyone.
Buying
Do you check that ads are genuine?
A person checks every new ad against our e-ride and EV content rules before it goes live, and we spot check ads after that too. That is a policy check, not verification of the ad's details: we do not confirm that an item exists, that it is in the described condition, that the seller owns it, that it is free of finance, or that it is roadworthy or legal to use where you live. Always inspect an item and make your own checks before paying.
The Terms and Conditions set out exactly what our review does and does not cover.
What consumer rights do I get when I buy?
It depends who you buy from. Buying from a business, the full Australian Consumer Law guarantees apply — acceptable quality, matching the description, fitness for purpose — and the seller cannot contract out of them. Buying privately, most of those guarantees do not apply and there is no cooling-off period. Three do still apply even in a private sale: the seller must have clear title, must be able to give you undisturbed possession, and must disclose any security interest over the item.
Should I run a PPSR check before buying a vehicle?
Yes. A Personal Property Securities Register search costs about $2 and shows whether money is owed on a vehicle. If you buy an encumbered vehicle without searching, a financier may be able to repossess it from you even though you paid the seller in full. The search also flags written-off and stolen status.
Search at ppsr.gov.au.
How do I contact a seller?
Use the Contact Seller form on the ad. Your message goes to the seller's eRideList inbox and they can reply there — this is always available and is the default way to reach a seller. A seller's phone number and email are only shown on an ad if that seller has chosen to publish them; otherwise eRideList Chat is the way to reach them. Some sellers also offer WhatsApp as an optional extra, shown as a Use WhatsApp button next to the Contact Seller form. It works both ways inside a chat: tick WhatsApp and save a phone number in your own account settings and the seller you are talking to gets the same button for you.
Is it safe to switch to WhatsApp with a seller or buyer?
It is available if a seller chooses to offer it, but it is optional and it is not the same as eRideList Chat. WhatsApp chats happen entirely outside eRideList: we keep no record of them and we do not send you an email or notification about new WhatsApp messages. If something goes wrong later, your own WhatsApp chat history is what you'll be relying on as evidence — we won't have a copy to fall back on. eRideList Chat stays available at all times as the default — you never have to use WhatsApp, and the same safety rules apply either way: never pay before you have inspected the item in person.
See Terms & Conditions 6.3 and our common scams and fake trades page for the full detail.
Can I compare ads side by side?
Yes. Tap Compare on an ad card or ad page to add it, up to three at a time, then open the comparison to see their prices, specs and details next to each other. Your picks are kept on your device.
How do I narrow down the ads I see?
Type what you are after in the search box, then tap Filters under it to choose a location and distance, category, offer type (for sale, for hire, wanted and so on), price range, condition and sort order. The button shows how many filters are switched on, for example Filters (3), and Clear all resets them. Home and Browse share the same search, so a filter set on one is kept on the other.
Can I save a search and come back to it?
Yes. On Browse Ads, tap Filters under the search box, set what you want, and choose Save this search. It then appears straight away in the Saved searches list under the search box, and you can run it again or remove it from the Saved page. Saved searches do not send alerts, so nothing new today does not mean nothing next week.
What does the ABN verified badge mean?
Green means the ABN the seller entered is valid and active on the Australian Business Register, and the registered name is never shown. When a business name is on the ad, a second line says whether it matched, closely matched or did not match the register. Amber means the ABN is cancelled or not valid, or the name did not match. The result is refreshed about once a week. The badge does not prove the seller is that business, and eRideList does not verify sellers. Buyers are fully responsible for checking the ABN against the seller's name and the registered name on ABN Lookup, using ABN Lookup, before paying or handing over anything.
I'm a sole trader. Which seller type do I choose?
Choose Sole Trader if you are one person trading under your own name, with no company, and you buy and sell regularly or to make a profit. You must enter a valid ABN, and a registered business or company name is optional. The ABN badge is shown on your ad, but we never display your personal name. Because you are selling in trade, the Australian Consumer Law guarantees still apply to what you sell. Choose Private only when you are selling your own item that you no longer need, and Business if you are a registered business or company.
What are the seller types, and who needs an ABN?
Private is an individual selling their own item, and needs no ABN. Sole Trader is one person trading under their own name with no company, who sells regularly or for profit, and must enter a valid ABN (a company name is optional). Business is a registered business or company, such as a shop, hire company or service provider. Dealer is a business that sells vehicles from stock as its main trade. Broker arranges a sale on someone else's behalf. Business, Dealer and Broker must enter a valid, active ABN and a Registered Business / Company Name, which are shown on the ad. The company name does not need to be a shop, and the ABN badge is compared with it. Your ABN and company name can be saved once in Account settings and will fill in each new ad for you.
What is the Check before you buy panel?
A short list of free checks worth doing before you pay, shown on the ad. Depending on the item it links to a PPSR search for money owing, a VIN or frame number check, product recalls, and the Australian stolen-bike register Bikelinc. The panel is a prompt to check for yourself. We do not run these checks for you.
How do ratings work?
After you and the other person have each sent at least two messages about an ad on eRideList, either of you can rate the other from 1 to 5 stars, with an optional comment. There is one rating per person per ad, and you can come back and edit yours at any time. Ratings appear on the member's profile and the name of the person who left it is not shown with it.
I opened an email link and the chat is empty. Why?
Chats are private between the two people in them, and our staff do not browse them. A staff member can open a chat only when needed to investigate a report, complaint, suspected scam or other unlawful activity, or to respond to a legal request, and each time is recorded in a log with the reason. If the link in a new-message email shows an empty chat, you are probably signed in to a different eRideList account from the one the email was sent to. The page will say so and offer a Switch account button, which signs you out of that account on this device and brings you back to the chat after you sign in with the right one.
Selling
What is the difference between a private and a business seller?
A private seller is selling their own item as a one-off. A sole trader, business, dealer, broker, importer or distributor is selling in trade or commerce, which includes selling repeatedly for profit, even without a shopfront. They must honour the full consumer guarantees and hold any licence their state requires, such as a motor dealer licence. Sole traders must enter a valid ABN. Every trader type except sole trader must also enter a company name. Importers and distributors cannot post as private, and must also give a compliance or approval reference and a warranty and recall contact. These are shown on the ad. Choosing the wrong one on your ad does not change your legal position.
Will my phone number and email be public?
No, not unless you choose it. Contact details are hidden by default and buyers reach you through in-app messaging. If you want them shown on your ads, turn on the option in Account settings.
What do I need to include when selling an e-bike or e-scooter?
The motor power in watts, the top speed, and the safety approval or certification marking for the device, battery and charger. New South Wales safety and information standards for e-micromobility products have been fully enforced since 1 February 2025 and apply to second-hand sales and to products displayed for sale online. You should also check the national recalls register before listing a used device.
The accepted standards are listed on our rules and battery safety page; recalls are at productsafety.gov.au/recalls.
Do I need a safety or roadworthy certificate to sell my car?
It depends on your state. Queensland requires a safety certificate and its number must appear in the advertisement. Victoria requires a roadworthy certificate, valid for 30 days. The ACT and Northern Territory require an inspection for older vehicles. New South Wales, South Australia, Western Australia and Tasmania generally do not require one to sell a registered light vehicle privately. Every state requires you to lodge a notice of disposal after the sale.
Can I get a page for my business?
Yes. Set a shop name in your Account settings and you get a public shop page ad everything you have for sale, which you can link to from anywhere.
Why does the ad form ask for a frame or serial number?
It is optional. A frame or serial number helps identify a bike or scooter if it is ever reported stolen, and lets a buyer check it. We keep the full number private and show only the last four characters on the ad. If the same number turns up on another ad, it is flagged to our reviewers to look at.
Transferring ownership of a vehicle
Who is responsible for transferring ownership of a car, and does eRideList handle it?
eRideList does not handle transfers, payments or paperwork. When a registered vehicle is sold privately, the seller notifies their state or territory transport authority that it has been sold, and the buyer applies to transfer the registration into their name, usually within 14 days. Both steps matter: the seller's notice protects them from later fines and tolls, and the buyer's transfer proves they own it. Deadlines, fees and forms differ in each state, so use the official page for the state where the vehicle is registered. The summaries below are a guide and rules change, so check the official page before you act.
Who pays tax or duty when a car is sold privately?
In a private sale the buyer normally pays the state or territory stamp duty (also called motor vehicle duty or transfer duty) when they transfer the registration, along with the transfer fee. Duty is usually based on the price paid or the vehicle's market value, and the rate depends on the state and the type of vehicle, so check the official page for the exact amount. GST is not added to a private sale between individuals. The seller generally pays no tax on selling a car or motorbike they used personally, because these are normally exempt from capital gains tax, but sellers who trade as a business have different obligations. The seller remains responsible for any unpaid fines, tolls and registration up to the sale date, which is why lodging the notice of disposal quickly matters. Unregistered e-bikes and similar vehicles that need no registration have no transfer duty. This is general information only and not tax advice, so check with the ATO or a tax professional if you are unsure.
Official pages: ATO: capital gains tax. For duty rates, see your state's transfer page below.
How do I transfer a vehicle's ownership in NSW?
The seller submits a notice of disposal straight after the sale, which protects them from later fines and offences. The buyer transfers the registration into their name online or at a Service NSW centre within 14 days of the sale to avoid late fees. Motor vehicle duty is charged on the vehicle's market value unless an exemption applies.
Official pages: Service NSW: transferring a vehicle, Submit a notice of disposal.
How do I transfer a vehicle's ownership in Victoria?
The seller notifies VicRoads of the sale within 14 days by completing the notice of disposal, and normally provides a roadworthy certificate issued less than 30 days before the sale unless the vehicle is exempt. Until the notice is lodged the seller can remain liable for fines and tolls. The buyer completes the transfer within 14 days through myVicRoads or a VicRoads service centre and pays the transfer fee and motor vehicle duty.
Official pages: VicRoads: buying a vehicle, VicRoads: selling a vehicle.
How do I transfer a vehicle's ownership in Queensland?
The seller completes their part first, online and with no fee, within 14 days of the sale, and needs a current safety certificate (a certificate can only be used once). The buyer then finishes the transfer within 14 days of the sale and pays the transfer fee and vehicle registration duty, unless an exemption such as a family gift applies.
Official pages: Queensland: transfer a vehicle online.
How do I transfer a vehicle's ownership in Western Australia?
Buyer and seller complete a Notification of Change of Ownership (MR9) together. The seller sends their copy to the Department of Transport within 7 days of the sale and gives the buyer the other copy and the licence papers. The buyer lodges theirs within 14 days of purchase, with proof of identity, and pays vehicle licence duty and the transfer fee.
Official pages: WA Department of Transport: transferring a vehicle licence.
How do I transfer a vehicle's ownership in South Australia?
The seller tells Service SA the vehicle has been sold and gives the buyer the plate number and their driver licence or client number and last name. The buyer transfers the registration within 14 days of purchase, online through mySAGOV or on a paper form, and pays a transfer fee and stamp duty. A late fee applies if the 14 days are missed.
Official pages: SA.GOV.AU: transfer a vehicle registration.
How do I transfer a vehicle's ownership in Tasmania?
The seller submits a disposal notice within 7 days of the sale, online or on form MR116, which removes their name from the registration. The buyer completes the transfer within 14 days, online or at Service Tasmania, with a signed MR1 or MR116 and a Tasmanian driver licence or other identity evidence, and pays the transfer fee and duty.
Official pages: Transport Tasmania: selling your vehicle, Transport Tasmania: transfer of registration.
How do I transfer a vehicle's ownership in the ACT?
The seller completes the notice of disposal and the transfer section of the registration certificate, gives the buyer the transfer application and notifies Access Canberra of the sale. The buyer completes the application to transfer vehicle registration, with an inspection report, and takes it with identity documents to an Access Canberra service centre within 14 days. Stamp duty and transfer fees apply, and late transfers attract extra fees.
Official pages: Access Canberra: vehicle registration and transfer, Access Canberra: selling an ACT registered vehicle.
How do I transfer a vehicle's ownership in the Northern Territory?
The buyer applies to transfer ownership within 14 days of the sale using the R11 registration form, with evidence of identity, NT residency and vehicle ownership, and pays the transfer fee and any stamp duty. Applications can be made in person at a Motor Vehicle Registry office, by email or by post. Sellers have their own steps, set out on the same NT government pages.
Official pages: NT Government: buying and selling a used vehicle.
Common scams and fake trades
How can I avoid and report scams for e-rides and EVs?
Be cautious with anyone who refuses to meet in person, pressures you to pay immediately, wants payment by gift card, wire transfer or cryptocurrency, claims to be overseas or working on a rig, or offers to ship an item sight-unseen at a suspiciously good price. Never pay a deposit for something you have not seen, and never send identity documents to a stranger. To report something, use the Report this ad link on the ad itself — it reaches our moderation queue and is confidential. We aim to remove unsafe or recalled products within 2 business days and to respond to complaints about unlawful content within 7 days.
Our common scams and fake trades page walks through each one in detail, including the PayID scam aimed at sellers. Scams can also be reported to Scamwatch. Note that we cannot recover money or settle a dispute between members — see our Terms for what we can do.
Writing for the blog
Can I write a blog post on eRideList?
Yes. Anyone with an account can write for the blog — a build, a review, a repair, a trip, or something you learned the hard way. Go to the blog and choose Write a post. It is free, like everything else here, and there is no application process.
Start at Write a post.
Does my post go live straight away?
No. A person reads every post before it is published, the same as an ad, and this is normally done within 24 hours. You will get an email when it is approved, with a link to it. If we cannot publish it we email you the reason so you can fix it and resubmit.
Why would a post be rejected?
The usual reasons are advertising dressed up as a post, link spam, content that is not about e-rides, EVs or hybrid EVs, something copied from elsewhere, images you do not have the right to publish, unsafe advice about batteries or charging, misleading claims, or a post too thin to be worth reading. None of these are a strike against your account — most posts just need a change.
Can I add photos and videos?
One cover image, as a JPEG, PNG or WebP file up to 5MB. For video, paste a link: a YouTube link plays inside your post, and TikTok, Instagram or Facebook links show as a button that opens on that platform. We do not embed those three because their embeds load third-party tracking scripts, and we promise elsewhere on this site that we run none.
Use your own photos. Our Terms and Conditions require you to have the right to publish anything you upload.
How do I format my post?
You do not, and that is deliberate. Posts are plain text: write normally and leave a blank line between paragraphs. There is no bold, no headings and no links in the body. It keeps every post looking consistent, and it means nothing anyone types can break the page for a reader.
How long does a post need to be?
At least 200 characters and at most 20,000 — roughly a couple of paragraphs at the short end and a long feature at the other. The title needs to be between 8 and 140 characters. A short summary is optional; leave it blank and we use your opening lines on the blog index.
Can I change or remove my post after it is published?
Send us a message and we will do it for you. There is no self-service edit screen for blog posts yet — unlike ads, which you can edit yourself from My Ads. If we change a published post it goes back through review first, because the review applies to what is published now, not to what was published last week.
Use the contact form with the post title and what you want changed.
Who can see that I wrote it?
Posts are published under a member byline, not your full name or email address, and every community post carries a note saying it is a member's own experience rather than advice from eRideList. Your email address is never shown.
Feedback, bugs and suggestions
eRideList is new. What does that mean for me?
eRideList is still brand new, and we are constantly improving it, adding features and fixing rough edges as we learn from how people use it. You may find things that are not perfect yet, and we would love to hear from you. Your feedback directly shapes what we build next.
Tell us what works, what does not and what you wish it did through the contact form. Thank you for being an early member.
I found a bug or something that does not work. What should I do?
Please tell us. Use the contact form and describe what you were doing, what you expected to happen and what happened instead. The page name and the kind of phone or browser you use help us find it faster.
Use the contact form, or email support@eridelist.com.au if you would like to attach a screenshot, which is a great help.
Can I suggest a new feature or an improvement?
Yes, we would love to hear from you. eRideList is built around what members actually need, so ideas for making it easier to use, search, post or message are always welcome. Tell us what you were trying to do and what would have made it simpler.
Send your idea through the contact form. We read every suggestion, though we cannot promise to build each one.
Will I hear back about my feedback?
We read all feedback and reply where a reply helps, such as when we need more detail about a bug or when a fix has been made. Suggestions that go into the site are not always announced individually.
Still stuck?
Sign in and use the contact form — a person will get back to you.
